While canceling is often a straightforward process, doing it incorrectly can lead to fines, higher future premiums or legal issues with the DMV. Whether you are switching providers to save money or selling your vehicle, this guide breaks down exactly how to cancel auto insurance policy the right way.
5 Steps to Cancel Your Car Insurance
Canceling a policy requires a little more than just stopping your payments. Follow these five steps to ensure a smooth transition.
Secure New Coverage First
If you plan to continue driving, this is the most critical step. Do not cancel your current policy until you have a new auto insurance policy active. Make sure your new effective date matches your cancellation date to prevent a gap.
Gather Policy Information
Have your policy number and effective dates ready for both your current and new insurance. You may need your new policy number to prove to your old carrier that you are covered elsewhere.
Contact Your Insurance Company
Call your agent or customer service department. While some carriers allow online cancellation, speaking to a representative ensures you know about any potential refunds or fees immediately.
Submit Written Cancellation
Some insurance companies require a written notice to process a cancellation. This can usually be a simple letter or email stating your name, policy number and the date you want the coverage to end.
Get Cancellation Confirmation
Ask for a confirmation number or a policy cancellation notice. It is wise to have documentation on hand if the DMV or a lender ever questions your insurance status.
Valid Reasons to Cancel Your Policy
There are several scenarios where canceling your policy makes financial sense.
Switching Providers: You found a better rate or better customer service elsewhere.
Selling Your Car: If you sell your vehicle and do not plan to replace it immediately.
Moving Out of State: Your current provider may not operate in your new state, requiring you to switch.
Military Deployment: Some insurers offer suspension options, but cancellation might be necessary depending on the length of deployment.
No Longer Driving: If you are giving up your license or no longer have access to a vehicle.
When You Might NOT Want to Cancel
If you are just taking a temporary break from driving or are between cars, canceling might cost you more in the long run. A lapse in continuous car insurance coverage marks you as a "high-risk" driver to insurers. This means when you eventually buy a policy again, you will likely face significantly higher premiums.
Instead of canceling, consider a non-owner car insurance policy. This keeps you continuously insured for a fraction of the cost and prevents a coverage gap on your record.
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When you cancel, the financial outcome depends on how you paid and your carrier's specific rules.
Will I Get a Refund?
Yes, in most cases. If you paid your premium in full or in advance, the insurance company typically issues a prorated refund for the unused days remaining on the policy.
Are There Cancellation Fees?
Some insurance carriers charge a cancellation fee if you terminate the policy before the term ends. This might be a flat fee (e.g., $25 to $50) or a "short rate" fee, which is a percentage of the remaining premium. Check with your agent before finalizing the cancellation.
DMV Notification and Fines
Your insurance company is required to electronically notify the state DMV when a policy is canceled. If the DMV receives a cancellation notice without a corresponding new policy notice, they may assume you are driving without insurance. This can lead to:
Fines
Suspension of your vehicle registration
Suspension of your driver's license
Alternatives to Full Cancellation
If you want to keep your relationship with your insurer but lower your costs temporarily, you have options.
Storage Insurance: If you are parking your car for an extended period (like winter storage), ask about "comprehensive-only" coverage. This removes liability and collision coverage to lower costs while still protecting against theft or weather damage.
Adjusting Coverage: Raising your deductibles or lowering limits (within state laws) can reduce your monthly bill without canceling the policy entirely.
Suspending Coverage: Some carriers allow you to suspend liability coverage temporarily without fully canceling the policy, which helps avoid administrative fees when you restart.
How to Switch Providers Without a Gap
To switch providers seamlessly, set your new policy to start on the exact same day your old policy ends.
For example, if you want your old policy to end on the 15th, schedule your new A-MAX policy to begin on the 15th. Do not wait until the 16th. Overlapping by one day is safer than risking a gap of even a few hours.
Common questions about cancelling your insurance policy
Can I cancel car insurance at any time?
Yes, you can generally cancel your auto insurance policy at any time, even in the middle of a billing cycle. You do not have to wait for your renewal date.
Will I get a refund if I cancel early?
Most insurance companies will refund you for the unused portion of your premium. However, they may deduct a cancellation fee from this amount. It is best to ask your agent for a specific refund calculation.
How long does it take to cancel?
Cancellation can often be effective immediately or on a specific future date you choose. The administrative process to receive your refund check might take a few weeks.
Can I cancel car insurance online?
It depends on the provider. Some companies allow online cancellation, while others require a phone call or a written letter to ensure you understand the risks of coverage gaps.
What happens if I cancel without new coverage?
You will have a lapse in coverage. This can lead to license suspension, fines from the DMV and significantly higher insurance rates when you try to buy a policy in the future.
Does canceling hurt my credit score?
No, canceling a policy properly does not hurt your credit score. However, if you simply stop paying your premiums without formally canceling, the insurer may report the missed payments or send the debt to collections, which would hurt your credit.
Should I cancel if I'm selling my car?
If you plan to replace the car soon, it is better to transfer the policy to the new vehicle. If you will not have a car for a while, consider a non-owner policy to avoid a coverage gap.
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Current A-MAX Customer?
If you are thinking about canceling, please call us first. We may be able to adjust your coverage or find new discounts to lower your premium.